Lead and managed the design and implementation and enhancement of the company’s Customer Experience SaaS platform
Successfully completed 24 application remediation projects in the last 2 years by leading and assisting application teams in their remediation efforts.
Lead and managed the successful completion of 11 Oracle EBS and Siebel CRM integration projects and 2 self-service development projects.
Re-architected analytics platforms and defined data strategy to provide a holistic view of the business in order to drive acquisition or VC funding of company; company was subsequently full acquired by majority investor
Oversaw the management and implementation of web analytics platform on client site and over 12,000 associated eCommerce sites.